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Terms and Conditions
Last updated: June 25, 2026
Access to and use of this site implies acceptance of these terms and conditions.
1. Purpose of the site
GestorCX is a firm specialized in customer experience audits, mystery shopping, continuous improvement, operational standards, market research and Customer Experience consulting. The information published is informative and commercial in nature.
2. Intellectual property
All content published on this site, including texts, methodologies, designs, graphics, images, documentation and materials, is the property of GestorCX or used with corresponding authorizations. Reproduction, distribution or use in whole or in part without prior written authorization is prohibited.
3. Permitted use
The user agrees to use the site lawfully and in compliance with applicable legislation. Activities that affect the security, functioning or integrity of the site are not permitted.
4. Requests and forms
Submitting contact or diagnosis forms does not imply automatic service contracting or create any contractual obligation for either party. All commercial proposals will be presented independently and are subject to formal acceptance.
5. Professional confidentiality
GestorCX develops projects for organizations across different sectors. For reasons of professional confidentiality: we do not disclose information obtained during projects or audits; we do not share client results with third parties; we do not transfer strategic information between organizations; any public mention of a client will require express authorization from both parties.
6. Limitation of liability
Information published on this site is provided in good faith for informational purposes. GestorCX does not guarantee that all content remains permanently updated and will not be responsible for decisions made solely on the basis of published information.
7. Site availability
We may modify, update or suspend the site in whole or in part without prior notice when required for technical, operational or maintenance reasons.
8. Applicable law
These terms are governed by applicable legislation in the jurisdiction where the entity owning the site operates.
9. Contact
For any questions related to these terms and conditions, please contact us through the channels published on this site.